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Our Servic​es

Welcome to Adivine. By accessing or using our website (www.adivine.in) and purchasing our products, you agree to be bound by these Terms & Services. Please read them carefully.

1. General Information

  • Adivine is owned and operated by Adivine Organic.
  • By using our website, you agree to comply with all applicable laws and regulations.
  • We may update these terms at any time. Continued use of the website after changes constitutes acceptance.

2. Products & Services

  • Adivine offers natural and traditional products including Sambhrani Cups and related items.
  • Product images, descriptions, and pricing are provided for guidance and may change without prior notice.
  • We strive for accuracy but do not warrant that all content is error-free.

3. Orders & Payments

  • When placing an order, you agree to provide accurate, complete information.
  • Payments are accepted through the secure options listed at checkout.
  • We may cancel or refuse any order in cases of suspected fraud, stock unavailability, or pricing errors.

4. Shipping & Delivery

  • Orders are typically processed within 5-7 business days.
  • Delivery times vary by location and courier; tracking details (where available) will be shared via email/SMS.
  • We are not liable for delays caused by courier partners, customs, or events beyond our control.

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery for unused items in original packaging.
  • To initiate a return, contact us with your order number and reason for return.
  • Refunds are issued to the original payment method after inspection. Shipping fees are non-refundable unless the return is due to our error.
  • For hygiene/safety, certain items may be non-returnable (this will be stated on the product page where applicable).

6. Limitation of Liability

To the maximum extent permitted by law, Adivine shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products. Use of products is at the customer’s discretion and responsibility. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded by law.

7. Intellectual Property

All content on this website—including text, graphics, logos, product designs, images, and software—is the property of Adivine or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited without prior written consent.

8. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our services, you consent to the collection and use of information as described there.

9. Governing Law

These Terms & Services are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in UttarPradesh.


Questions?

Frequently asked questions

Here are some common questions about our company.

Adivine brings you the finest authentic pooja and spiritual products — from Tulsi & Rudraksha malas to dhoop, chandan, havan cups, and complete puja essentials.

We are dedicated to purity, tradition, and devotion, delivering best quality pooja items PAN India so every home can experience positivity, peace, and blessings.

You can reach our customer support team by emailing adivineorganic@gmail.com, calling +91-9105156555 or using the contact us on our website. Our dedicated team is available to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

We offer a 7-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.